Our wines are always stored in 55°F temperature-controlled cellars and warehouses with a relative humidity of 75-80%, allowing for ideal and consistent aging conditions. Solar energy and a network of back-up generators at both wineries provide a hedge against power outages.

We pack and ship all wine deliveries in-house, ensuring you receive exactly what you ordered.

Our Customer Care team also handles your questions Monday to Friday in person. If there is a problem with a bottle, we will replace it whether it was purchased at a restaurant, retail outlet or directly from the winery.

When the weather is hot, we include cold packs in the boxes to ensure bottles arrive nice and cool. Also, we only ship on Monday to Wednesday so the wines arrive no later than Friday, avoiding down-time in transit over the weekend.

There’s nothing worse than waiting too long to open an older vintage. With most Silver Oak wines, we recommend an optimum drinkability window of 25 years. In addition, our winemakers conduct retrospective tastings every three years. Tasting through all back vintages allows us to provide up-to-date tasting notes and drinking windows for your home cellars. Wines older than 1993 in large format bottles have been opened, tested and re-corked with a quality seal.