Shipping policy

Domestic Shipping (Within the United States)
Alcohol shipping is not federally regulated, so we abide by the laws set forth by each state. While most states require certain licenses to ship there, there are some states that prohibit DTC wine shipments altogether. Please refer to our list of states we ship to—and keep in mind that the laws are always changing. We will do our best to keep you informed and updated.

International Shipping (Outside the United States)
Duties and taxes are required by every country, but how those duties and taxes are calculated vary—and aren’t determined by Silver Oak. For example, in some countries, duties can be 100 percent of wine value, and in other countries, you can only make personal purchases (no gifts) of up to six bottles. Also, laws can be different within countries—like Canada. (You can see how shipping quickly becomes tricky.)

If you’re looking to place an international order, please contact our Customer Care team at (707) 942-7137 or customercare@silveroak.com. They can provide you with the specifics for your desired destination.

When you place an order with Silver Oak, you are guaranteed that upon delivery the wines will be just as our winemaker intended them to be. That means all of our wines are shipped using either one or two-day express service and that they are 100-percent insured at no additional cost to you. We monitor all shipments daily, particularly during periods of extreme temperatures, and delivery issues are dealt with quickly and according to your instructions.

Where We Ship
Due to legal restrictions on shipments of wine, we are only permitted to ship to certain states. Please contact Customer Care at (888) 202-2006 Monday – Friday, 8am to 5pm PT for more information on our shipping policies.